Get support: What to include in your request
To help us assist you quickly, please include:
- A short description of the issue or question.
- The industrial workflow task you were trying to complete.
- The relevant error message or unexpected output, if applicable.
- Steps to reproduce the issue, if known.
Security Warning: Do not send passwords, API keys, customer records, confidential production data, or other sensitive information in support requests.
Privacy requests
Questions about information sent directly to Raxon Labs: Contact us at hello@raxonlabs.com.
Questions about ChatGPT account data, billing, or conversation history: Use the privacy and support channels provided by OpenAI within your ChatGPT account settings.
Plugin functional scope
- Industrial Workflow Mapping: Value stream analysis, bottleneck detection, and human-in-the-loop task design.
- AI Feasibility & Architecture: Edge vs Cloud inference, latency sizing, and computer vision / LLM pipeline design.
- Financial ROI Modeling: Sizing preliminary payback periods, labor redeployment, and scrap reduction.
- Pilot Implementation Roadmaps: 30-60-90 day pilot milestone schedules and engineering gate reviews.