1. About this policy
This Privacy Policy explains how Raxon Labs and Technologies Private Limited ("Raxon Labs", "we", "us") handles information in connection with Industrial LLM Workflow Architect (the "Plugin") and its related website pages.
2. How the Plugin works
The Plugin provides AI-assisted guidance for manufacturing, procurement, warehousing, logistics, workflow analysis, ROI estimation, and implementation planning. The current version provides instructions for use within ChatGPT or another compatible host. It does not require users to connect an industrial database or provide credentials to Raxon Labs.
3. Information we handle
Information may include Prompts and business context (workflow descriptions, operational constraints, figures, and other information you enter into the chat interface), Technical data (standard internet protocol information, browser or client details, and timestamps), and Communications (records and contact details when you email us or submit support inquiries).
4. What we do NOT do
We do not connect to your industrial control systems, SCADA, ERP, or production databases; we do not sell your personal data; we do not use your confidential prompt inputs to train proprietary foundation models; and we do not deploy background trackers or unauthorized cookies.
5. Platform data handling
The Plugin operates inside OpenAI ChatGPT or other host environments. Information entered is processed by the host platform subject to its terms and privacy policy. Please review OpenAI's policies to understand their data retention and model-training controls.
6. When you contact Raxon Labs
If you contact us directly (e.g. at hello@raxonlabs.com), we use your name, email, and message solely to respond to your inquiry, troubleshoot issues, maintain records, and meet legal obligations.
7. Data security
We apply reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.
8. Children's privacy
The Plugin is intended for professional and business use and is not directed to individuals under 18 years of age.
9. Third-party links
Our website pages may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to this policy
We may update this Privacy Policy from time to time. When changes occur, we will update the "Proposed effective date" at the top of this document.
11. Contact us
For questions, data requests, or privacy concerns regarding this Plugin: Email: hello@raxonlabs.com | Website: https://www.raxonlabs.com | Company: Raxon Labs and Technologies Private Limited.